Contact: caspianchan3@gmail.com · Caspian
Please tell us your device model, its iOS or iPadOS version, the app version (Settings → About) and what happened. We usually reply within 3 working days.
Levels 1–8 at Innsbruck are free to play, with no time limit. Innsbruck: All Levels is a single one-time purchase that unlocks levels 9–40. Levels 9–24 bring new content; levels above 24 are milestone levels. What you buy never expires. The AI manager and all its modes are free at every level; its capacity upgrades 4 and 5 need levels 12 and 15, like the other upgrades above level 8. The optional Supporter Pack only adds a badge and changes nothing in the game. There are no ads, no subscriptions and no wait timers, and the in-game money can only be earned by playing.
Level 8 is the end of the free part. Your airport keeps running and the XP you earn is saved. If you buy Innsbruck: All Levels, the saved XP turns into levels straight away.
Your saved game is kept. Progress above level 8 pauses until Innsbruck: All Levels is on your Apple Account again. Nothing is taken away.
Tap the gear at the right end of the bottom toolbar: Settings → Store. The game pauses while the Store is open. The App Store shows prices in your local currency.
Sign in with the same Apple Account, then tap Settings → Store → Restore Purchases. The app also checks your purchases each time it starts. Purchases can't be shared through Family Sharing. Your saved game is not synced between devices; only purchases are restored.
The purchase needs approval, for example through Ask to Buy. It unlocks by itself once it is approved.
Settings → Store → Redeem Code.
Refunds are handled by Apple, not by us. See Request a refund for apps or content that you bought from Apple (reportaproblem.apple.com).
The app could not reach the App Store. Check your internet connection and tap the button to try again. The free part keeps working offline.
That is how the game is made. It runs only while it is open on your screen. Nothing happens in the background and nothing is added up while you are away, so your airport waits exactly where you left it. The game saves every 30 seconds and whenever you leave it.
While the game is on screen it turns off auto-lock, so a busy airport isn't cut off in the middle of a landing. Press the side button to lock the screen at any time. As soon as you lock the screen or leave the app, your normal auto-lock setting applies again.
Open AI Manager in the bottom toolbar. Off: you run everything. Assist: it suggests and you tap to accept. Autopilot: it assigns stands, gives clearances, sends crews and pushes back aircraft. It spends in-game money or signs contracts only if you allow that under Permissions. On supported devices with Apple Intelligence turned on, it also writes short comments using Apple's on-device model. On other devices the built-in rules do the same work.
The game follows your device's silent mode. Turn silent mode off, then check the volume sliders in Settings → Sound & haptics.
English and Simplified Chinese (Settings → Language). The tower radio speaks English in both languages.
When your device is online, the game shows Innsbruck Airport's current weather from the public METAR report. Offline it uses default weather. The weather in the game is for fun only; don't use it for real flying.
Settings → Start over → New game. This clears the current airport's progress. Your purchases stay.
iPhone or iPad with iOS / iPadOS 18 or later. The game plays in landscape.
联系我们：caspianchan3@gmail.com · Caspian
请写明设备型号、iOS 或 iPadOS 版本、App 版本（设置 → 关于）和遇到的情况。我们一般在 3 个工作日内回复。
因斯布鲁克第 1–8 级免费玩，不限时间。“因斯布鲁克 · 全部等级”是一次性购买，解锁第 9–40 级，买了不会过期。第 9–24 级有新内容，24 级以上是里程碑等级。AI 经理和它的所有模式在每个等级都免费；它的第 4、5 次容量升级要 12、15 级，和 8 级以上的其他升级一样。可选的“支持者礼包”只加一个徽章，不改变任何玩法。没有广告、没有订阅、没有等待倒计时，游戏里的钱只能靠玩赚。
8 级是免费部分的终点。机场照常运行，赚到的经验都会存着。买了“因斯布鲁克 · 全部等级”，存下的经验马上变成等级。
存档都在。8 级以上的进度会暂停，等“因斯布鲁克 · 全部等级”重新回到你的 Apple 账户再继续。什么都不会被拿走。
点底部工具栏最右边的齿轮：设置 → 商店。商店打开时游戏会暂停。价格由 App Store 按你所在地区的货币显示。
登录同一个 Apple 账户，点 设置 → 商店 → 恢复购买。App 每次启动也会自动核对购买。这些商品不支持家庭共享。存档不会在设备之间同步，能找回的只是购买。
这笔购买需要批准，例如开了“购买前询问”。批准后会自动解锁。
设置 → 商店 → 兑换码。
退款由 Apple 处理，不经过我们。请看 针对从 Apple 购买的 App 或内容请求退款（reportaproblem.apple.com）。
App 连不上 App Store。检查网络后点按钮再试一次。离线时免费部分照常能玩。
游戏就是这样设计的：只在屏幕上开着时运行。后台什么都不跑，离开期间也不补算，你回来时机场停在离开的那一刻。游戏每 30 秒自动保存一次，离开时也会保存。
游戏在屏幕上时会关掉自动锁定，免得机场忙着的时候（比如飞机正在降落）被打断。你随时可以按侧边按钮锁屏。一旦锁屏或离开 App，系统原来的自动锁定设置就恢复。
点底部工具栏的 AI 经理。关：全部由你指挥。辅助：它给建议，你点一下就执行。自动驾驶：它负责分配机位、放行、派地勤和推出。只有你在 授权 里同意，它才会花游戏里的钱或签合同。在已打开 Apple 智能的受支持设备上，它还会用 Apple 的设备端模型写几句点评；其他设备上由内置规则完成同样的工作。
游戏跟随设备的静音模式。关掉静音模式，再检查 设置 → 声音与触感 里的音量。
英文和简体中文（设置 → 语言）。塔台无线电在两种语言下都说英文。
设备联网时，游戏按公开的 METAR 报文显示因斯布鲁克机场当前的天气；离线时用默认天气。游戏里的天气只供娱乐，不能用于真实飞行。
设置 → 重新开始 → 新游戏。当前机场的进度会清空，购买不受影响。
iOS / iPadOS 18 或更新版本的 iPhone 或 iPad，横屏游玩。